Mystery Shoppers Agency & Store Detectives
Mystery Shopper Service for hire in the UK
We provide an undercover Mystery Shopper service to our clients to assist in the process of assessing employee's level of customer service. Initially we shall liase with each client to establish the aims of the mystery shopper operation. We will then either devise a bespoke "tick list", or use a system provided by the client to assess employee's conduct within the work place. Our mystery shoppers will then conduct the investigation after which we will produce a dossier and conclusion regarding the findings of the Mystery Shopping experience.
We provide Mystery Shoppers across the UK
Our clients from around the UK find that they once we have conducted a mystery shopper investigation they can then gage whether they are getting the best productivity from their staff. Our clients will also then discover areas within the business where they can improve customer service levels. This also enables our clients to ensure that your employees are acting in accordance with company policy and current statutory regulations (such as the Disability Discrimination Act 2005). Contact Us to discuss your requirments with us.
Why use use for your Mystery Shopper requirments?
Undercover & Overt Store Detective Services
We will provide highly experienced undercover store detective personnel, who shall be deployed either overtly or covertly within your store. Undercover shop detectives can also be used to work in tandem with your current security systems, to enhance your ability to fight the shop-lifters and thieves. You can also check on the honesty of your staff to make sure they haven't got their hands in the till or are conducting in behaviour unsuitable for your working environment.
All our Store detectives hold a current SIA badge as required for security officer posts and also hold SIA badges in CCTV public space security.
Discreet, Professional & Strictly Confidential
Call now to speak to an agent
0845 050 9269
(redirected secure line calls charged at your local rate mobile rates may vary)
Offices in Norwich, Norfolk, UK, Camden, London, UK & Lowestoft, Suffolk, UK
